Solutions


In today’s economic environment, having confidence that your IT Services provider can deliver greater value to your business is paramount. Reducing IT costs is table stakes, let SHBO Technologies be there for you. But the ability of a provider to help IT drive revenue and profitability initiatives is imperative. Our unique  set of core competencies help organizations drive revenue and profitability- even in the down economy.  Consistently, we’ve delivered to clients:   

  • IT cost savings – given our scale, high performance infrastructure, and robust, secure utility solutions
  • Reduced complexity and increased efficiency in environments – given our expertise in virtualization and utility solutions, and our focus on standardization
  • The ability to quickly respond to changing business demands – due to our on-demand services like utility server, storage and data protection
  • Increased revenue and profitability – given our business intelligence and global interactive marketing services, fueled by our innovative technologies

Consulting-SHBO will talk with management and staff to understand your business, and then analyze and report how technology can improve the way you do business.

Remote Support- When issues and problems arise you can lose valuable time and money waiting for computers, servers and other hardware to be fixed. But with SHBO’s remote server and desktop support we can fix most problems remotely. When you have an issue you can simply submit a ticket for service and we can remotely diagnose and fix the issue you have, without the time, expense and hassle of having to wait for a support person to arrive.

Client Portal- At SHBO we make it easy for you to get into contact with us. Whether you want to schedule an on-site visit, submit and track a help ticket or view account information you can do it all via our online client portal. With this intuitive online system getting in touch with your dedicated SHBO team is easier than ever. We give you the choice to call us, email us or contact us via your own online client portal. Keep track of your billing, view progress on your IT requests and keep all pertinent IT information all at one convenient location.

Proactive Server and Desktop Management- SHBO offers proactive server and desktop management. Through a secure connection we are able to proactively update, backup, and manage all of our clients’ computers and servers. This allows us to monitor and fix many problems before they arise. You can rest assured knowing your vital data and IT systems are being monitored and protected 24/7.

Network Management and Support- Your core infrastructure is essential to having a stable networking environment. If your systems were not properly set up in the beginning the results could be troubling over time. SHBO has developed strategies for building networks that cater to and enhance your business operations. Whether you are a small or medium size office, we can tailor your network to meet your specific needs.

Network Security- SHBO takes precautions to ensure your network is protected from unauthorized access. We offer top-of-the-line firewalls and intrusion detection and prevention systems to maintain your privacy and integrity of your systems.

Data Backups & Disaster Recovery- The most important part of data recovery is being able to restore your data in a timely manner to keep your business afloat. Being able to do so is the difference between a company going out of business and staying in business. SHBO understands the importance of having a plan as well as processes and policies in place to prevent data loss in the first place and then to be able to recover from it should loss occur. We can maintain and implement solutions that are right for your particular environment.

Server Installation, Configuration, and Set-Up- We provide design, development, installation, documentation, and support of completely custom systems as well as modification of existing systems.

Network Infrastructure- Whether you are maintaining your existing environment or adding an office or warehouse addition, we can help you analyze, design, and implement wired or wireless solutions to fit your business needs. Including but not limited to cabling, Wi-Fi, switches, firewalls, and VOIP’s.

Web design and Management-SHBO is well versed in web portal design and maintenance, which allows us to create a professional looking, attractive and functional website for your organization. When you choose SHBO Technologies to be your web technology partner, we promise to work with you to establish goals for your web presence. We will keep you informed during every step of the process from domain procurement to final site publishing. SHBO will make sure that your web presence is a direct reflection of your organization and ours. We have the dedication to produce a product that you and SHBO Technologies will be proud to publish. SHBO can provide a home for your site if you don’t already have one. We can host it, manage it and update it as you need.

Digital Document Management- Document Management allows for complete access to documents while maintaining control and reliable access to records. Document Management provides a method in which all paper documents can be stored electronically on a server allowing you fast and secure access to your files without ever leaving your desk. Your documents will be indexed and archived for an indefinite amount of time in addition to being duplicated to a backup system for redundancy. You will have the ability to search documents to help you find relevant information.
 
24/7 System Monitoring– SHBO offers solutions that monitor your systems and proactively notify you should performance fall below acceptable levels.
 
Patch Management Software Updates– SHBO will ensure that your systems are free from vulnerabilities in hardware and software.
 
Phone Systems- SHBO designs, implements, and maintains phone system solutions with many features. These innovations can increase the productivity of your organization.
 
Search Engine Optimization (SEO)- Web traffic  can be an additional revenue-driver for your  organization. SEO services make it possible for you to cost-effectively compete for traffic against your competition. SEO is an going process and SHBO would be proud to be your partner.Anti-virus- With the ongoing threats of the internet, virus, malware, and phishing protection have become a key component of ensuring productivity in an organization. Protection needs to be multi-layered, including the perimeter and client levels. Anti-virus definitions need to be updated automatically and seamlessly pushed to every computer on the Network. At SHBO we study your environment to help you determine which products will best meet your needs.
 
Email Protection- At SHBO we offer a wide variety of spam filtering options to meet your business needs. Our email protection options can help you minimize threats.  
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